Managed Services

Our superlative and cost-effective Managed Services are crafted to minimize downtime, optimize productivity and ensure data security. We offer specialized solutions for IT support, maintenance and integrated technology systems. Our proactive, 24/7 Network Monitoring detects network and system failures, notifying our system administrators, and you, in the event of an outage. Once notified, our system administrator will take corrective action to resolve any issues. We also provide System Maintenance services to increase reliability and efficiency, giving you peace of mind that your operations are running smoothly and securely at all times.

Help Desk

Our help desk provides multiple options to quickly and efficiently address any technology issues you may be experiencing. We provide network and application support, interfacing with your software vendors to assist in resolving most issues remotely.  

Network Operations Center

We monitor your equipment 24/7 using robust management systems to identify issues and address those problems before they cause downtime or data-loss. 

Disaster Recovery

We protect your data by providing continuous, image-based backup solutions, while replicating your data to the cloud allowing for recovery in the case of a cyber-attack, natural disaster, or human error.  In the case of a hardware failure, our solution can be virtually booted allowing you to resume work with minimal downtime. 

Security

Because anti-virus alone is an insufficient solution to keeping your business secure, we implement a complete, layered security solution including A/V, SIEM Monitoring and DNS Filtering. Our team manages your firewall, provides email security and performs awareness training in addition to available risk assessments and reporting ensuring a secure network.  

Compliance

While you cannot be compliant without security measures in place, we offer additional compliance solutions specifically dedicated to addressing all regulatory programs, such as HIPAA and PCI.